News & Articles

These articles features product news and posts about Cold Calling,
Not-So-Cold Calling and other related subjects.

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Tools & Practises

Lead Recycling 101: Turn Old Leads Into Paying Customers

Don't count old leads as lost leads. Learn how to turn them into paying customers using an epic lead recycling campaign.

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Tools & Practises

The Complete 2023 Call Queues Guide and Tips for Improving Your Call Queues

Call queues manage incoming calls in businesses. Learn how to set up efficient queues with prioritization, time-based routing & custom greetings. Boost your CX!

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Tools & Practices

Achieving Significant Results with Strategic Phone Follow-ups on LinkedIn

Learn how to boost LinkedIn campaign conversions to 40% or more: warm call follow-ups raised appointment bookings from 15% to 40% in a diverse industry case study

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Tools & Practices

LeadFuze Review - Transforming the way you generate leads

Boost sales with effective lead generation using LeadFuze. Our guide explores what it is and how to use it effectively to identify potential customers with ease.

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Tools & Practices

Best CRM for Call Centers 2023 — And How to Choose

CRM software is a game-changer for call centers. It helps agents impress customers, and is crucial in improving appointment setting and phone outreach performance.

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Myphoner provides complete transparency on how each agent is performing and how effective our campaigns are.
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Eric Elming, Sales Manager — Skyepack

30%

more efficient while maintaining the same quality.

Read the case study
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Industry Related

The Ultimate Guide to Outbound Call Center Metrics in 2023

Call center metrics are essential tools that help businesses measure the performance and efficiency of their customer service operations.

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Product

New competitive rates for Myphoner Voice (VoIP)

Adapting to a changing industry is our opportunity to stand out! We've improved the quality and reach of our services and at the same time LOWERED RATES to key destinations.

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Strategy

How to Outsource Your Telemarketing With Myphoner

Scaling faster while cutting costs by tapping into remote work represents an opportunity every business owner should explore, and Myphoner will help you manage the team.

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Tools & Practices

Call Management: What is Call Management and How Can it Help Your Business

Discover how call management can improve your business communication and customer experience. Learn different routing systems and best features. Choose wisely!

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Motivational

Yet another 'Five steps to get started with cold calling'

Cold calling is not dead, but it’s not easy either. Get motivated and keep your spirits up with us.

Get Myphoner

Simple lead tracking solution through a unique cold calling workflow.

Choose Your Plan
Personalised campaign dashboard in Myphoner.
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Industry Related

How to set up an epic lead distribution system for your sales team

This post will help you understand how you can set up an effective system to distribute leads that’s fair, transparent, and simple enough for your entire sales team.

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Industry Related

Telemarketing Examples

In this article, we explore the ins and outs of telemarketing to help you understand the basics, where it is most efficient and avoid the pitfalls using simple examples.

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Industry Related

How to hire your next award-winning sales officer

If you think that hiring a sales representative is as easy as cooking a batch of chocolate chip cookies, you are making a mistake that may be very costly. Learn why.

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Industry Related

An Agent is Never Better Than Their Contact Rate

Know when your telemarketing campaign is experiencing serious issues that prevent sales reps from having rich conversations with prospects.

Industry Related

14 Staggering Cold Calling Statistics to Consider in 2023

Cold calling remains an important sales technique that, when done right, is hugely lucrative. Discover impressive statistics about cold calling in 2023.

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Myphoner enables our business to deliver real value to our clients. Not only the results, but also the visibility of those results.
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Eloise Butcher, Founder — Zembr

By using Myphoner, Zembr can easily manage multiple campaigns and show ROI for clients with a click of a button.

Read the case study
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Industry Related

Real Estate Cold Calling Insider Guide & Best Practices

Real estate cold calling plays an essential role in lead generation. With the right tools, cold calling can transform your real estate business for the better.

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Industry Related

B2B Telemarketing Insider Guide & Best Practices

Cold calls might have a reputation for being tedious or ineffective, but that’s only the case when you don’t know how to do it effectively.

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Industry Related

Little-known benefits of sales ledger financing

Learn about ledger financing, why it's important, and it's benefits within your organization.

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Industry Related

A Simple Way to Launch a Digital Sales Program for Your Brand

Creating a digital sales program is essential to the growth of your business, learn about its importance and steps to create one.

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Industry Related

Why Is It Important to Re-Engage with Old Leads and How to Do It Right

Take a shortcut to getting more business and lifelong fans with these easy steps to nurture your customer relationships.

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Tools & Practices

Master Your Sales Follow-Up (with examples)

Your first cold call is important, but what's more important is the follow up, learn how to succeed by following up and achieve the sale.

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Definitely recommend Myphoner to other startups, a great tool, easy to use, affordable, makes all the pain go away when it comes to cold calling and as a start-up, you’ll get the most bang for your buck.
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Jacob Riff, Co-Founder — Monsido

Myphoner was integral to the growth of Monsido as it kept their SDR’s efficient, their motto being “doing a lot with less”.

Read the case study
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Industry Related

How to Hire a Great Sales Development Representative (SDR)

Understand the role of a sales development representative (SDR) & what skills & attributes to look for when hiring one.

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Industry Related

9 SMS Use Cases for B2B Sales

SMS messaging has better traction than most other forms of outreach, is affordable to use & increases sales. Learn how to use it as part of your sales strategy.

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Industry Related

Do Predictive Dialers Lead To More Sales?

Understand the difference between a predictive dialer & a power dialer and learn which dialer is best for your business

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Industry Related

What is a Sales Budget? Definition, Examples, And How to Create One

Learn all about sales budgets, what they are, why they're important & how to create one.

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Tools & Practices

How to Master Your Tone of Voice in Sales Calls like a Winning Closer

How to convey empathy, honesty and enthusiasm over the phone.

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Tools & Practices

Cold Calling Tips, Skills & Strategies: How to Get Better at Cold Calls

Everyone tried this: even your best sales lead generation efforts are falling flat, and you are about to give up. But failure is success in progress.

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Tools & Practices

6 Cold Calling Tools & Software for Everyday Use

Cold calling is a major part of prospecting. Successful sales teams are constantly reviewing new tools to help them find success. Here's our current favourites.

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Industry Related

Inbound vs Outbound Sales: Which One Should Startups Focus On

Which sales strategy makes the most sense for your startup? It could be inbound or outbound sales, or even both. We'll go through the pro's & cons to help you decide.

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Industry Related

Cold-Calling Questions to Ask to Boost Conversions

Up your cold calling game with these 14 questions that will help your leads engage with you & your offering

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Industry Related

8 Techniques On How To Better Handle Your Next Inbound Sales Calls

We take you through different ways to handle inbound sales calls effectively, giving you further confidence to close the deal.

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Industry Related

Build a better SaaS business with cold calling

Cold calling provides a great opportunity for SaaS businesses to get product market fit & grow their client base.

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Industry Related

The Ultimate Guide on Sales and Operations Planning

Learn why sales and operations planning is vital for any sales team & how to effectively implement planning within your organization.

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Industry Related

A simple way to calculate return on sales

Learn what return on sales (ROS) means, how its beneficial for your sales team & how to effectively calculate your business's ROS.

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Industry Related

Why Sales Support Matters

Understanding why supporting your sales team is the first step to providing the support to set them up for success.

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Industry Related

Cold calling strategies to employ

Understand when and how to utilize scripts within your sales strategy to create a better experience for potential customers and your agents at the same time.

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Industry Related

Productivity tips for new sales managers

Moving into a new role can be daunting, sales manager roles are no different. Learn some useful tips to help you hit the ground running from day one.

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Industry Related

How To Create Winning Sales Reports

Sales reports can be useful in many types of business settings, learn how to create effective reports for different purposes

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Strategy

Why Cold Calling Still Works + Best Practices

Some business experts have predicted that the cold call would eventually disappear, but a successful connection is often accomplished through a direct contact.

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Strategy

Telemarketing Tips, Best Practices & Hacks to Boost Conversions

Are your company using cold calling or planning to do so? This article will help you with the long-term success of that effort.

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Tools & Practices

Lead Routing Guide & Best Practices to Improve Sales

Effective lead routing can maximize any businesses sales team potential; it can mean the difference between a sale & a missed opportunity.

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Industry Related

How To Automate Your Sales Workflow (And Why You Should Bother)

The importance for automating the sales workflow, looking at the benefits as well as ways to integration applications

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Industry Related

How to Use Power Dialers For Sales

Power dialers are important tools for your sales teams, learn how to use them to your advantage and help your sales agents level up.

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Industry Related

6 Best Practices For Lead Tracking in Sales

Learn all about lead tracking, how to utilize follow-ups & lead scoring along with a bunch of useful tips to nurture leads effectively and make more sales.

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Industry Related

6 Ways to recover from bad calls

Bad calls happen, learn how to deal with them in a holistic way & come out on top

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Industry Related

Using Client Personas When Cold Calling

Learn why and how to use client personas in sales, from creating the persona to using them to close deals.

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Industry Related

Boost Sales With Activity Management

Learn how to boost sales with activity management, ensure you have the right processes to provide your sales team with what they need to succeed.

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Industry Related

Successfully coach a remote sales team

Managing a remote sales team can be difficult, learn how to get started and ensure your teams success.

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Product

Work from anywhere with Myphoner

Work from home is here to stay, Myphoner helps companies manage remote sales teams easily.

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Industry Related

What To Look For In A Cold Calling Tool

Knowing what features to look for when deciding on a cold calling solution for your team is critical to the success of your sales strategy

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Industry Related

Why cold calling is like going on a date

You might think dating and sales aren't similar, but I'll have you know they have more in common than you'd once thought.

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Tools & Practices

The benfits of Myphoner Voice

Why Myphoner Voice should be your default VoiP solution, learn about the benefits and how we help your agents be more effective at cold calling.

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Tools & Practices

The Art of Using Sales Scripts

Understand when and how to utilise scripts within your sales strategy to create a better experience for potential customers and your agents at the same time.

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Product

Case Studies: An Introduction

Reading about features is great, but hearing from peers about how those features help solve real-world problems is better. Reading about how we help increase their profits well, that’s priceless.

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Product

The Free plan is back!

Intended to work for freelancers and single salesperson startups, the Free plan enables building a business without having subscription expenses until you have a proven, scalable model.

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Product

Myphoner and the Customer Life Cycle

Our clients know that Myphoner is excellent for cold calling. Still, we’re more than just a cold-calling platform and can be utilised throughout the customer life cycle.

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Product

Latest Myphoner Refinements & improvements

Better and more refined search, enable/disable the autodial button within the dialer itself, easy switch to view-only mode and more.

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Training & Support

Support Update - Onboarding Agents

Over the last few weeks, we have been busy putting together new training material for onboarding agents to your team.

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Product

New: required fields and improved agent call dashboard

Collecting and organising the right data about leads and prospects can be crucial to a business. Getting this done, however, can be a delicate matter.

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Tools & Practices

How to make 10K every month just through cold calls

With these few guidelines, you can improve your cold calling and start making more money today. I successfully made 10K every month this way.

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Product

New lead queue algorithm

Our unique workflow has been improved this month: The Next-best-lead algorithm optimizes the relevancy of the leads in your queue.

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Product

New: bulk update leads using export/import and UUIDs

Adding data for a new field, or updating the data for a single field for an entire list can be cumbersome, but recent changes allow you to do so with ease.

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Product

New: Quick access menus and in-app alerts for due leads.

This time we added two new menus to your navigation bar: Most recently called and Upcoming leads.

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Product

New: view other leads from the same company.

We added support for companies, in the sense that leads are grouped for an easy overview in the 'Colleagues'-tab in the lead view.

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Product

News and product updates December 2017

Configure date and time format, easier time picker for follow-up selection, better agent management and more.

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Product

News and product updates September 2017

Revised billing, improved duplicate detection, new user dashboard and new compact view for lists.

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Tools & Practices

Why You're Not Succeeding With Cold Calls

Everyone tried this: even your best sales lead generation efforts are falling flat, and you are about to give up. But failure is success in progress.

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Strategy

Why You Should Still Use Cold Calling to Reach New Customers

Cold calling is often thought of as a lost art. In the age of email and social media communications, voice contact seems an outdated method to gather sales leads.

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Workflow & Integrations

New Zapier App, Gmail and Outlook 365 integrations

We are proud to announce new integrations to Myphoner this month. Both a renewed Zapier integration as well as custom integrations with Gmail and Outlook 365.

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Product

Email templates, compact list view and more

We have spent our winters mostly doing chores. However, we have also managed to create some new features that we’ve wanted to build for a long time – email templates.

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Product

List tempates, .xslx upload, default fields and more

We’ve revisited the upload and list creation experience during the past month, giving it some love and adding a few important and much sought-after features.

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Workflow & Integrations

Introducing PieSync integrations

True 2-way synchronisation of your data. Today saw Myphoner’s official launch on PieSync.

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Tools & Practices

5 Tips for Using People’s Names Gracefully

It’s a good idea to develop rapport by addressing people by name when you call them. There are pitfalls, however.

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Product

This month in Myphoner: September/October 2016

We’ve been busy expanding the team, reviewing and optimizing several obstacles to new users, including streamlining the sign up process and inviting agents into your account.

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Tools & Practices

How to Diffuse a Negative Situation on the Phone

If you can diffuse negative situations over the phone, you may be able to transform frustrated people into loyal customers.

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Product

This month in Myphoner: June 2016

Lead delegation, new field types, improved segmentation

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Strategy

The Relevance of Cold Calling in 2016

In the age of email and SoMe, the telephone is often overlooked. This article discuss how to embrace and warm your cold calling to create personal rapport for stronger client relationships.

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Product

This month in Myphoner: May 2016

We’ve been hard at work improving the deduplication functionality this month. The result is what we think is the best deduping tool available today!

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Strategy

Why Cold Calling is Alive and Well

You’ve heard it too: cold calling is dead. But don’t you believe it! It’s just a catchy phrase used to attract attention.

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Product

This month in Myphoner: April 2016

This very first edition of our 'this month in Myphoner'-series covers many small but important improvements.

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Strategy

The missing link in cold calling 2.0

It's much easier to send an email than to call someone — that's why ‘cold calling 2.0’ is getting such hype. It sounds like it's too good to be true — and it is.

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Product

Introducing: Zapier Integrations

Where do you want to take your leads today? Today Myphoner was officially announced on zapier.com.

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Tools & Practices

Cold Calling is hard enough

The dread, the procrastination, waiting until the last minute to call clients, forgetting to followup - it can be pretty discouraging.